Purpose
The purpose of the SeaChange PrivacyPolicy is to notify customers and website visitors of our privacy practices regarding the collection, use, sharing, security and maintenance of the personal information we receive.
Audience
The SeaChange Privacy Policy applies to persons who have, or may have information collected through the conduct of normal business activities with SeaChange. The primary methods of information collection can include, but may not be limited to the SeaChange website, through email, or as part of certain file transfers.
Policy
Notice
• SeaChange is the sole owner of information collected online through our website.
• SeaChange only collects information that is voluntarily shared via this website, email or other direct contact.
• SeaChange will not sell or rent this information to anyone.
Purpose
• We will use your information to respond to you based on the reason you contacted us.
• We only share your information with authorized business partners as it pertains to processes related to your request.
• We may contact you for company-related messaging; you have the ability to request not to receive these communications.
Consent
We will not voluntarily share your information with a third party without prior authorization, except:
• With an affiliate or agent of SeaChange,
• With the written authorization,
• To enforce our privacy policy, to comply with legal, regulatory or other processes related to the protection of the rights, property or safety,
• With a regulator or law enforcement agency or personnel,
• In emergency situations,
• To protect against misuse or unauthorized use of this website or SeaChange services,
• To detect or prevent criminal activity or fraud, or
• In the event that a substantial portion or all of our assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, in which case personal information may be one of the transferred assets.
Security & Privacy
• We take precautions to protect your information both online and offline.
• SeaChange has implemented administrative, physical and technical safeguards to protect information we collect and maintain.
• Transactions over the Internet involving information are encrypted.
• We restrict access to your information maintained within our databases to authorized users.
• Information is kept only as long as necessary for the intended purpose or service.
• For questions about Security or Privacy, or to contact our privacy officer contact infosec@seachangemn.com or (763) 586-3700.
Access
• You may opt out of communication with us at any time.
• You can contact us via feedback@seachangemn.com or (763) 586-3700 to:
• Determine what information we maintain about you, if any.
• Change/correct information we maintain about you.
• Have us delete any information we maintain about you.
Accountability
SeaChange is committed to resolving any complaints about your privacy and our collection or use of your personal information. If you have any questions or complaints regarding this policy, please contact us via feedback@seachangemn.com or (763) 586-3700.
HIPAA
In may be possible that certain personal health information we collect may be protected health information ("PHI") within the meaning of the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). To the extent applicable, SeaChange agrees to comply with HIPAA and the rules issued pursuant to HIPAA.
Cookies
We collect information about you and your use of our website through the use of cookies. Cookies are small files that a website can store on your computer's hard drive for record-keeping or other administrative purposes. If you are concerned about the use of cookies, you can choose to enable a feature in your browser software that will erase cookies, block all cookies or warn before cookies are stored or exchanged. If you reject cookies, you will only be able to view our website; however, some features of our website may not work as intended.
Links
• Our website includes links to other websites. Our Privacy Policy does not apply to links or other websites.
• We do not endorse and are not responsible for the operation or content of other websites. Please consult the privacy policy for each website you visit.
Updates
• We may modify, alter or update our privacy policy at any time, so we encourage you to review our privacy policy frequently.
• We will not provide individual notice about changes to our privacy policy, but when we make updates to our privacy policy, we will update the policy revision date.
• If you feel that we are not abiding by this privacy policy, you should contact us immediately at feedback@seachangemn.com or (763) 586-3700.
Disclosure
Information is collected by SeaChange. Contact information:
• 14505 27th Ave North Plymouth, MN 55447
• (763) 586-3700
• feedback@seachangemn.com
Our Privacy Policy was last revised on October 4, 2023.