We're serious
about security.
Triple serious.

We understand the importance of our client’s data staying secure when we process their direct mail and digital communications. That's why we’re committed to achieving the highest levels of security at all times.

HIPAA COMPLIANT

SeaChange complies with all HIPAA laws and regulatory standards. Simply stated, we keep your healthcare data safe, secure, and private.

HITRUST CERTIFICATION

We take HIPAA compliance to the next level with a HITRUST Risk-based, 2-year (r2) Certification of our Secure Print Production Environment.

SOC 2 REPORT

With our annual third-party SOC 2 audit and report, be confident we have the administrative, technical, and physical controls to protect your data.

WE PROTECT YOUR DATA

Whether you’re sending a direct mailer or running an election, keeping your data safe is essential. We’ve got you covered at every step by ensuring your mailing lists are handled according to the strictest security guidelines, maintaining business continuity processes, and far more. It’s a key part of every capability at SeaChange from Election Services to our GATHER portal.

Information Security and Certifications

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Comprehensive Information Security Program based on ISO 27001/2 and NIST CSF (Cybersecurity Framework) standards

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HITRUST certification and HIPAA compliance for secure handling of PHI (Protected Health Information)

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Annual AICPA SOC 2 audit and report for third-party validation of our security controls

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Employee security, privacy, and compliance training with regular phishing tests

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Chartered Security, Privacy, and Compliance Committee with executive management participation

Data and Physical Security

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24/7 Incident Response team and procedures

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Secure FTP with strong encryption and automated processing to immediately move protected data to privileged access and restricted areas

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Video surveillance with encrypted data retention meeting HITRUST and PCI-DSS standards

Business Continuity and Disaster Recovery

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Redundant, encrypted backups that are geographically separated

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Integrated cooling, environmental monitoring, and battery backups at our secure onsite data center

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Disaster Recovery and Business Continuity Plan encompassing all three SeaChange facilities

Want to learn more about how we keep your data secure?

GET IN TOUCH